Please read these Terms and Conditions carefully before accessing or using the Service operated by NuVision Optics.

1. Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to NuVision Optics, having its Head Office at: C-33, 2nd Avenue, Anna Nagar, Chennai – 600 040, Tamil Nadu, India.
• Country refers to: India
• Device means any device that can access the Service, including a computer, mobile phone, tablet, or other electronic device.
• Service refers to the Website and any related online services, features, content, functionality, forms, booking facilities, or other services made available by the Company through the Website.
• Terms and Conditions (also referred to as the “Terms”) means these Terms and Conditions and any documents expressly incorporated by reference into them. These Terms constitute the agreement between You and the Company regarding Your access to and use of the Service.
• Third-Party Social Media Service means any services, platforms, content, information, products, or services provided by third parties that may be displayed, embedded, made available, or linked through the Service.
• Website refers to the website operated by NuVision Optics and any related webpages or online services operated by the Company.
• You means the individual accessing or using the Service, or the company, partnership, organisation, or other legal entity on behalf of which such individual is accessing or using the Service, where applicable.

2. Acknowledgment

These Terms and Conditions govern Your access to and use of the Service and constitute an agreement between You and NuVision Optics.

These Terms set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned upon Your acceptance of and compliance with these Terms and Conditions.

These Terms apply to all visitors, customers, users, and other persons who access or use the Service.

By accessing, browsing, registering on, or otherwise using the Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms and Conditions.

If You do not agree with any part of these Terms and Conditions, You must not access or use the Service.

You represent that You are legally competent to enter into an agreement under applicable Indian law. If You are accessing or using the Service on behalf of a legal entity, You represent that You have the authority to bind that entity to these Terms.

Our use of Your personal information is governed by Our Privacy Policy. You should read Our Privacy Policy carefully before using the Service.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the Service for any unlawful, fraudulent, misleading, or unauthorised purpose.
• Attempt to gain unauthorised access to the Website, its servers, databases, systems, or networks.
• Interfere with or disrupt the operation, security, or availability of the Service.
• Introduce viruses, malware, malicious code, or other harmful material.
• Attempt to reverse engineer, decompile, disassemble, or otherwise interfere with any software forming part of the Service, except where such restriction is prohibited by applicable law.
• Use automated systems, bots, crawlers, scrapers, or similar technologies to access or collect information from the Service without Our prior written permission.
• Impersonate another person or entity.
• Submit false, misleading, or inaccurate information.
• Use the Service in a manner that could damage the reputation, rights, or interests of NuVision Optics or any third party.

We reserve the right to restrict or terminate access to the Service where We reasonably believe that these Terms have been violated.

4. Information Provided Through the Service

The information displayed through the Service is provided for general informational and commercial purposes.

While We make reasonable efforts to ensure that information relating to Our products, services, prices, offers, availability, specifications, and other content is accurate and current, We do not guarantee that all information will always be complete, accurate, current, or error-free.

Product images, colours, specifications, descriptions, availability, prices, promotions, and other information may change without prior notice.

Any product or service information displayed on the Website does not constitute a guarantee that a particular product, frame, lens, service, offer, colour, size, or specification will be available at all times.

5. Optical and Vision-Related Information

NuVision Optics provides optical products and related services.

Any general information relating to eyesight, eyewear, lenses, eye care, vision, or optical products available through the Service is intended for general informational purposes only and should not be treated as medical advice, diagnosis, or treatment.

Where appropriate, You should consult a qualified optometrist, ophthalmologist, or other suitably qualified healthcare professional regarding Your individual eye health or vision requirements.

The Company does not guarantee any particular visual, medical, therapeutic, or health outcome from the use of any product or service.

6. Products, Orders and Purchases

Where the Service enables You to enquire about, reserve, order, or purchase products or services, additional terms may apply to such transactions.

Product availability, pricing, specifications, taxes, delivery arrangements, payment methods, cancellation conditions, returns, exchanges, warranties, and other transaction-specific terms may be communicated to You at the time of purchase.

The Company reserves the right to correct pricing, product, availability, or description errors and to cancel or modify an order where necessary, subject to applicable law.

An order or enquiry submitted through the Service does not necessarily constitute acceptance by the Company. Acceptance of an order may be subject to product availability, verification, payment, and other applicable conditions.

7. Appointments

Where the Service provides appointment-booking or enquiry facilities, any appointment requested through the Service is subject to confirmation by NuVision Optics.

Submitting an appointment request does not automatically guarantee that the appointment has been confirmed.

The Company may contact You to confirm, reschedule, modify, or cancel an appointment where reasonably necessary.

You agree to provide accurate contact and appointment information.

8. Intellectual Property

The Service and its original content, features, functionality, design, text, graphics, photographs, logos, trademarks, trade names, images, videos, software, and other materials are owned by or licensed to NuVision Optics and are protected by applicable intellectual property laws.

The NuVision Optics name, logos, trademarks, branding, and related materials may not be copied, reproduced, modified, distributed, published, displayed, transmitted, sold, licensed, or otherwise used without the Company’s prior written permission, except as permitted by applicable law.

You may access and use the Service for personal and lawful purposes only.

You may not reproduce, duplicate, redistribute, modify, create derivative works from, publicly display, commercially exploit, or otherwise use Our content without Our prior written consent.

9. Third-Party Links

Our Service may contain links to third-party websites, applications, platforms, or services that are not owned or controlled by NuVision Optics.

The Company has no control over and assumes no responsibility for the content, availability, privacy policies, security, practices, products, or services of third-party websites or services.

You acknowledge and agree that NuVision Optics shall not be responsible or liable, directly or indirectly, for any loss or damage caused or alleged to be caused by or in connection with Your use of, or reliance upon, any content, goods, services, or information available through third-party websites or services.

We strongly recommend that You review the terms and conditions and privacy policies of any third-party website or service You visit.

10. Third-Party Social Media Services

The Service may display, include, embed, or link to content or services provided through third-party social media platforms.

Third-party social media platforms are not owned or controlled by NuVision Optics.

The Company does not endorse and is not responsible for the availability, content, privacy practices, security, or policies of any third-party social media service.

Your use of any third-party social media service is governed by the terms and privacy policies of that respective third party.

11. User-Submitted Information

Where the Service allows You to submit information, enquiries, reviews, feedback, comments, images, or other content, You are responsible for ensuring that the information You provide is accurate and lawful.

You must not submit content that:

• Is false, misleading, defamatory, abusive, threatening, or unlawful.
• Infringes the intellectual property, privacy, publicity, or other rights of another person.
• Contains malicious software or harmful code.
• Contains unlawful or inappropriate material.
• Violates applicable laws or regulations.

By submitting information or content to Us, You grant the Company permission to use, reproduce, store, process, and communicate such information to the extent reasonably necessary to provide, operate, improve, secure, and administer the Service, subject to Our Privacy Policy and applicable law.

12. Privacy

Your privacy is important to Us.

Our collection, use, storage, processing, and disclosure of personal information is governed by Our Privacy Policy.

By using the Service, You acknowledge that You have reviewed the Privacy Policy and understand that Your personal information may be processed in accordance with it.

You should not submit sensitive personal information through the Service unless specifically requested or reasonably necessary for the relevant service.

13. Availability of the Service

We do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

The Service may occasionally be unavailable because of maintenance, upgrades, technical problems, internet or telecommunications failures, security incidents, circumstances beyond Our reasonable control, or other reasons.

We reserve the right to modify, suspend, restrict, discontinue, or remove any part of the Service at any time, subject to applicable law.

14. Termination

We may suspend or terminate Your access to the Service immediately, without prior notice, where We reasonably believe that You have breached these Terms and Conditions, violated applicable law, engaged in fraudulent or abusive conduct, or otherwise misused the Service.

We may also suspend or terminate access where necessary for security, operational, legal, or regulatory reasons.

Upon termination, Your right to access and use the Service will cease immediately.

Any provisions which by their nature should survive termination shall continue to apply, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.

15. Limitation of Liability

To the maximum extent permitted by applicable law, NuVision Optics and its owners, employees, representatives, affiliates, service providers, licensors, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to Your access to or use of, or inability to access or use, the Service.

This includes, where permitted by law, losses relating to business interruption, loss of profits, loss of data, loss of goodwill, loss of opportunities, or other intangible losses.

Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable Indian law.

To the extent any limitation of liability is not permitted under applicable law, such limitation shall apply only to the maximum extent legally permissible.

16. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis to the maximum extent permitted by applicable law.

To the maximum extent permitted by law, NuVision Optics disclaims warranties, whether express, implied, statutory, or otherwise, relating to the Service, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

The Company does not warrant that:

• The Service will meet Your particular requirements.
• The Service will always be available or uninterrupted.
• The Service will be secure or free from errors.
• Information provided through the Service will always be accurate, complete, or current.
• Defects or errors will always be corrected.
• The Service will be compatible with every device, software, browser, application, or system.
• The Service or its servers will always be free from viruses, malware, or other harmful components.

Nothing in these Terms is intended to exclude or restrict any consumer or statutory rights that cannot lawfully be excluded or restricted under applicable law.

17. Indemnification

To the maximum extent permitted by applicable law, You agree to indemnify and hold harmless NuVision Optics, its owners, employees, officers, representatives, affiliates, service providers, and licensors from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable legal expenses, arising out of or relating to:

• Your breach of these Terms and Conditions.
• Your unlawful or unauthorised use of the Service.
• Your violation of applicable law or the rights of any third party.
• Information or content submitted by You through the Service.
• Your misuse of the Service.

18. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the Company’s reasonable control.

Such circumstances may include natural disasters, floods, fires, epidemics, pandemics, acts of government, war, terrorism, civil unrest, strikes, labour disputes, power failures, internet or telecommunications failures, cyber incidents, technical failures, or other events beyond the Company’s reasonable control.

19. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

Your use of the Service may also be subject to other applicable central, state, and local laws and regulations.

20. Dispute Resolution and Jurisdiction

If You have any concern, complaint, or dispute relating to the Service or these Terms and Conditions, You agree to first attempt to resolve the matter informally by contacting NuVision Optics.

If the dispute cannot be resolved informally, it shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu, India, subject to applicable law.

Nothing in this section shall prevent a consumer from exercising any statutory rights or remedies available under applicable consumer protection or other laws.

21. Severability

If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be modified or interpreted to the minimum extent necessary to make it enforceable, where legally permissible.

The remaining provisions of these Terms shall continue in full force and effect.

22. Waiver

The failure of the Company to enforce any provision of these Terms and Conditions shall not constitute a waiver of Our right to enforce that provision or any other provision in the future.

Any waiver shall be effective only if expressly made in writing by an authorised representative of the Company.

23. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any other policies or documents expressly incorporated by reference, constitute the entire agreement between You and NuVision Optics concerning Your use of the Service.

They supersede any prior or contemporaneous communications, understandings, or agreements relating to the subject matter covered by these Terms, except where otherwise required by applicable law.

24. Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify, update, or replace these Terms and Conditions at any time.

Where We consider a change to be material, We may make reasonable efforts to provide notice before the revised Terms become effective.

The updated Terms will become effective on the date specified in the updated version.

By continuing to access or use the Service after revised Terms become effective, You agree to be bound by the updated Terms.

If You do not agree to the revised Terms, You must stop using the Service.

25. Contact Us

If You have any questions, concerns, complaints, or requests regarding these Terms and Conditions, You may contact Us using the details below.

Last Updated: August 22, 2026